Terms of Use & Privacy Policy
This page explains the rules for using Backup Messages of WA and how SoftNoesis collects, stores and protects your information, including data handled through Google Drive.
Last updated: 17 August 2026
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Terms of Use
Backup Messages of WA is published by SoftNoesis for iOS and Android under the name "Backup Messages of WA" (the app was previously listed as "WA Chats Backup Deleted Restore" on the App Store and "Backup Chats messages, gallery" on Google Play). By downloading, installing or using the app, you agree to the terms below.
1. Acceptance of Terms
These Terms of Use form a binding agreement between you and SoftNoesis ("we", "us", "our"). Installing or using Backup Messages of WA means you accept these terms in full. If you do not agree with any part of them, please uninstall and discontinue use of the app.
2. License to Use the App
We grant you a personal, non-exclusive, non-transferable, revocable license to install and use Backup Messages of WA on devices you own or control, solely for your own personal, non-commercial use of backing up, viewing and organizing your own WhatsApp chat exports. You may not copy, resell, sublicense, reverse-engineer, or redistribute the app or its content except as permitted by applicable law.
3. In-App Purchases
Backup Messages of WA is free to download and use for backing up a single WhatsApp account. Multi-user backup access is available as an optional one-time in-app purchase, currently priced at $34.99 (price may vary by store, region, tax and currency). All purchases are billed and processed by Apple's App Store or Google Play and are subject to their respective payment terms and refund policies, not ours.
4. Acceptable Use
- You will only import, back up or view WhatsApp chat data that you have the legal right to access, such as your own conversations or those you are otherwise authorized to store.
- You will not use the app for any unlawful, harmful, or fraudulent purpose, or to violate the privacy of others.
- You will not attempt to disrupt, reverse-engineer, or gain unauthorized access to the app, its infrastructure, or accounts of other users.
We may suspend or terminate access for anyone who violates these terms.
Privacy Policy
This section explains what information Backup Messages of WA handles, how it is stored, and the choices available to you.
5. Privacy Overview
Backup Messages of WA is built around a local-first design: the chat exports, photos, videos and documents you import are processed and stored on your own device. We do not operate servers that store your WhatsApp backup content, and we do not sell your information to anyone.
6. Information We Collect
- Content you import: WhatsApp chat exports (messages, photos, videos and documents) that you choose to bring into the app.
- Google Account information (optional): if you enable Google Drive sync, we access only the Drive permissions needed to save and restore your backup files.
- Diagnostic and crash data: basic device and app diagnostics collected through Firebase Analytics, and crash logs collected through Shakebug. Neither service receives the content of your WhatsApp messages or other personal information about you.
7. How We Store & Process Your Data
Imported chats, media and documents are stored locally on your device using on-device storage. There is no data stored on any server we operate. All extraction, categorization, and organization of your conversations and media happens directly on your phone. Uninstalling the app permanently removes this locally stored data.
8. Google Drive & Your Google Account Data
If you choose to turn on Google Drive sync, Backup Messages of WA requests limited Google Drive permissions solely to save your backup (chats, gallery and documents) to your own Google Drive and to restore it later on the same or a new device. Files are prepared locally on your device before being written to your Drive; we do not copy this data to servers of our own, and we do not use it for advertising or share it with third parties.
You can review or revoke the app's access to your Google Account at any time from your Google Account permissions page at myaccount.google.com/permissions, or by disabling Google Drive sync from within the app.
9. Third-Party Services
- Shakebug: used for crash reporting only. Crash logs help us fix bugs and do not contain your WhatsApp message content or other personal information.
- Firebase (Google): used for basic usage analytics, such as app performance and feature usage, without personally identifying you.
These providers process data under their own privacy policies, and only to the extent necessary to provide crash reporting and analytics services to us.
10. Data Retention & Deletion
- Locally stored backups remain on your device until you delete them within the app or uninstall the app, at which point they are permanently removed.
- Any backup you sync to Google Drive is stored in your own Drive account and remains there until you delete it yourself, or revoke the app's Drive access.
- To request deletion of any information related to your account or to ask questions about your data, contact us at mayihelpu4app@gmail.com.
11. Children's Privacy
Backup Messages of WA is not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can address it.
12. Your Rights & Choices
- You can use Backup Messages of WA entirely offline, without ever connecting a Google account, if you do not need Google Drive backup.
- You can disable Google Drive sync or revoke the app's Google account access at any time.
- You can delete all locally stored data at any time by clearing it in the app or uninstalling the app.
- You can contact us with any privacy question or data deletion request at mayihelpu4app@gmail.com.
13. Changes to This Policy
We may update this Terms of Use & Privacy Policy from time to time to reflect changes to the app or applicable law. We will revise the "Last updated" date above whenever we do. Continued use of the app after an update means you accept the revised terms.
14. Contact Us
If you have questions about these Terms of Use, this Privacy Policy, or how your data is handled, reach our support team anytime at mayihelpu4app@gmail.com.